6:00 AM May well 19, 2022
A Harold Hill family have been remaining with h2o managing down their walls and a gap in their ceiling after contractors failed to resolve their bathroom.
Emma McGregor, 38 her partner Michael McGregor, 52 and their two youngsters, an 18-calendar year-outdated daughter and 19-thirty day period-old son, had been intended to have numerous issues in their bathroom set on Might 4.
However, Emma claims the operate accomplished by Mears, the corporation hired by Havering Council to have out repairs and upkeep on its social housing, was a lot less than satisfactory.
A Mears spokesperson claimed it apologises for the truth the fix is nevertheless ongoing, but is “content” about its groups responded in the “accurate timescales”.
According to Emma, doorways it replaced have considering the fact that broken and a shower tray and segment of tiling went unfixed.
This has resulted in drinking water running down a person of the walls in their household each individual time somebody has a shower.
Emma claimed the issue has been worsened by lousy conversation from Mears, such as contacting her back later on than promised on quite a few occasions.
“If it carries on considerably for a longer period, the full way together that wall is delicate and is heading to give,” Emma told this newspaper.
Regrettably, Emma has considering the fact that been verified proper, with a gap appearing at the prime of the ceiling.
Due to the fact turning out to be mindful of the leak, the Mears spokesperson explained: “The source has now been uncovered and operate will be commencing currently [May 17] to place this right.
“We are pleased that our teams have responded in the suitable timescales, and we will have the repairs concluded as before long as possible.”
Emma claimed her son is now petrified of the shower, and the knowledge has had broader effects on her family’s wellbeing.
“I are unable to find the money for new decoration, and I just cannot pay for new carpets,” she explained.
“It’s influencing our psychological health.”
Julia Lopez, MP for Hornchurch and Upminster, had previously aided Emma and her spouse and children when they experienced concerns with their roof.
On their recent condition, Ms Lopez claimed: “I am dissatisfied to discover that there are additional ongoing repair troubles and that my constituent has identified the council’s contractor difficult to interact with.
“This circumstance has been brought to the focus of the director of housing’s place of work so that they may make sure that contractors are on-web site to handle the leak and maintenance any problems as quickly as doable.”