Spring woman says 5G cable installation left her with raw sewage in her home; She’s now $20K deep in debt

Jene J. Long

SPRING, Texas – When AT&T attempted to extend its 5G community by putting in fiber optic cable underground, a Spring woman states she was remaining with damaged pipes, damaged claims, and on major of all that, now she’s broke.

”I want support,” mentioned Nancy Wangen.

The earlier yr has been tough for her.

”My daughter died of COVID, and two months later on, my husband died of COVID,” Wangen claimed.

Final month, suitable close to the just one yr anniversary of their fatalities, she was dealt a different devastating blow.

”Sewage coming up by the property,” she claimed. “I experienced corporation here [and] we had to use the park bathroom. [We] could not use drinking water.”

Even now economically drained from obtaining to fork out for funeral expenses, Wangen hired a plumber who informed her that AT&T’s contractor installing fiber optic cable underground mistakenly boarded the orange conduit proper via her sewerage line.

”It was directly as a result of. It was like a ‘T’. There’s no way the plumbing can work when you’ve bought a 5-inch conduit by it,” Wangen reported.


Just after calling AT&T initially, she claims she considered the dilemma would be taken treatment of.

”AT&T assured me that they would shell out for all the damages, but now, I bought a letter Friday expressing that they are not liable for any of the damages [and] that the contractor that did the do the job is dependable,” she mentioned.

Not able to find the contractor AT&T hired, and in desperate have to have of functional plumbing, she took out a $20,000 financial loan and compensated a plumber to resolve the difficulty.

”They experienced to dig it all up, and operate a whole new pipe into the property,” she explained.

”This woman really should not have to get a $20,000 loan out to mend hurt that AT&T admitted their contractor did,” explained activist Quanell X, who is advocating for Wangen.

Wangen claims she needs AT&T to shell out up. ”AT&T is a massive conglomerate firm. They have the income to resolve it. They shouldn’t be getting the small male on,” Wangen explained.

Following KPRC 2 named AT&T, they sent the contractor out to communicate to Wangen and sent us the following statement:


”As we perform to develop and improve our fiber network to deliver extremely-substantial speeds to the Spring region, we strive to lessen the inconvenience to citizens as considerably as doable. We instruct our contractors to comply with all vital techniques to have utilities found in advance of they commence work. We are reaching out to the purchaser to apologize and doing work with our contractor to ascertain what took place below and make this correct.”

Copyright 2022 by KPRC Click on2Houston – All rights reserved.

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